Sales Professional
Company: Cabanas Law Firm
Location: Hollywood
Posted on: April 22, 2024
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Job Description:
We help South Florida families move on from bad relationships,
find the peace of mind they desire and protect their children and
assets during the process.--We are seeking an
English+Spanish-speaking Client Relations Manager responsible for
the sales of legal services to clients. This is a position for a
full-time inside sales representative! You'll convert pre-qualified
leads into new customers and turn existing clients into repeat
business. Candidates should be driven, hard-working professionals
who have a knack for closing deals. Ready to take the next step in
your career? Apply today!
Responsibilities:
The Client Relations Manager will conduct initial consultations
with prospective new clients ("PNCs"). These PNCs contact our firm
and are prescreened by a receptionist who collects basic
information before the Client Relations Manager conducts the
initial meeting.
The Client Relations Manager is not required or expected to make
cold calls. The Client Relations Manager will:
--- Collect more in-depth information about the PNCs and the
matters for which they are seeking the firm's help.
--- Follow firm prescribed guidelines on how to communicate with
PNCs in the most effective manner.
--- Assure the PNCs that the firm's attorneys and staff will be
able to help them.
--- Show compassion for their troubles.
--- Help PNCs understand the difference between working and not
working with the firm.
--- In accordance with the ethical rules governing lawyers, the
Client Relations Manager will not provide legal advice or enter
into a legal services agreement with a PNC. Rather, the Client
Relations Manager will prepare PNCs for hiring the firm with all
legal services agreements approved and signed by a licensed Florida
attorney.
--- The selected candidate must be able to keep detailed records
about the number of PNCs who contact the firm, the number of PNCs
who come in for initial consultations, and the number who
ultimately engage the firm.
--- The Client Relations Manager will also be responsible for
staying in contact with PNCs who do not hire the firm after their
initial consultation to keep the door open for them to hire the
firm when they are ready.
--- PNCs who do hire the firm will usually receive follow up calls
from the Client Relations Manager, to check in on their
satisfaction and progress with their legal matter. This is for
quality assurance.
Qualifications:
The Client Relations Manager must be:
--- confident, articulate, diplomatic, yet willing to speak frankly
to the PNC when needed with high emotional intelligence.
--- able to bring PNCs to the point of signing a legal services
agreement with the firm.
--- self-motivated and self-directed to achieve his or her
professional goals as well as the firm's goals.
--- knowledgeable and proficient with the Windows Operating System,
Microsoft Office, including Microsoft Word, Outlook, and Excel.
Familiarity with Adobe Acrobat Pro and Dropbox is preferred but not
required. Experience with law practice management software such as
Clio or Rocketmatter is a plus, but also not required.
EDUCATION AND EXPERIENCE:
The ideal candidate has sold high-end products like jewelry, cars,
real estate, and luxury brand apparel or luxury fashion
accessories. The Client Relations Manager should have education
and/or work experience that is the equivalent of a bachelor's
degree.
Real life experience and a few "battle scars" providing empathy and
understanding are assets. Experience overcoming a major obstacle in
life and making an important change in your life so you know at
your core that others can do it too, is a plus.
Skills and experience are required, appreciated, and valued, but
personality, character, intelligence, and integrity will be
paramount considerations. High-maintenance, humorless,
self-entitled, or self-important individuals will not succeed in
this position and need not apply.
This position is more than a job. For the right candidate, it's a
career.
NOTE: Those we select for further consideration will be asked to
take a short quiz, participate in one or more interviews, and
provide professional references.
About Company:
We are a results-oriented law firm that emphasizes integrity and
compassionate relationships between both employees and clients and
we attract A-Level Team Members.
What makes us different?
We provide concierge-level services to clients through a service
team that also supports the legal team with frequent high-quality
client communications. Our technology investments streamline
workflows to allow our worldwide team to work from any location.We
offer an extensive benefits package for our 5-Star employees.We are
growing fast, providing excellent career opportunities for our
experienced team.
Keywords: Cabanas Law Firm, Miami Lakes , Sales Professional, Sales , Hollywood, Florida
Click
here to apply!
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