Epilepsy Program Manager / COE (Full Time, Day shift)
Company: Nicklaus Children's Hospital
Location: Miami
Posted on: May 17, 2024
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Job Description:
DescriptionJob Summary
Partners with the Epilepsy Program Medical Director,
Neurodiagnostic Medical Director, Epilepsy Surgeon Program Leader,
Neurodiagnostic Leadership, and Nursing Leadership in developing,
expanding, improving, and sustaining the program across the
continuum at a recognized local, regional, and national Center of
Excellence (COE) status. Responsible for the development,
implementation, review and revision of Epilepsy Program standards,
policies, procedures, and protocols. Builds Program structure to
meet all selected accreditation body(s) standards, national
registry elements, and U.S. News and World Report standards to
achieve top ranking.
Job Specific Duties
Serves as an active member of the Brain Institute Leadership
Team.
Develops financial, growth, satisfaction, and clinical metrics to
reflect performance of the department.
Directs and participates in special projects that promote the
growth, efficiency, and operations of the program.
Collaborates with the multi-disciplinary team to develop
operational and strategic goals and objectives consistent with the
National Association of Epilepsy Centers – Level 4 and the DNV or
Joint Commission Disease Specific Certification in Pediatric
Epilepsy.
Works in a dyad leadership role with the Epilepsy Medical Director
to coordinate the development, implementation, review, and revision
of Epilepsy Program standards, policies, procedures, and protocols
based on current clinical practice guidelines.
Co-leads the Epilepsy Leadership and operations meetings including
a) agenda & minutes, b) reports for clinical metrics/core measures,
c) actions, timeline, and responsible person.
Contributes to and supports execution of the Center and Institute's
Strategic Plan.
Maintains a clinical dashboard including outcomes metrics in the
clinical, functional/QOL, and perception of care domains.
Identify trends and patterns and opportunities for improvement,
maintaining two QI initiatives ongoing.
Supportive to the financial dashboard and improvements against
targets.
Reviews all epilepsy related order sets annually/on-going with
Medical Directors, Nurse Navigator, and epilepsy committee.
Monitors compliance with epilepsy metrics and scorecard.
Monitors compliance with national epilepsy regulations and
guidelines.
Identify and participates in performance improvement
initiatives.
Partners with Clinical Education to identify and address
educational needs for staff around topics like target metrics and
new guidelines/treatment.
Rounds in epilepsy units with Unit Manager and collaborates
regularly with the ICU Manager, Neurodiagnostic Manager, Radiology
leadership, and Ambulatory, and Clinic leadership.
Ensures full collaboration with Research and Medical Directors for
desired outcomes with the National Registry Data like PERC,
Epilepsy Learning Health System (ELHS), PedsQL or selected QOL
survey(s), The National LAANTERN Registry, NIH RO1 Grant studies,
multicenter studies, and all epilepsy research.
Supportive and engaged with COE presentations, publications, and
talks.
Accountable for U.S. News and World Report Neurology metric
reporting and outcomes to achieve top ranking.
Qualifications Minimum Job Requirements
Bachelor's Degree in Health Science, Nursing, or Business -
4-7 years of progressively advancing healthcare experience
Knowledge, Skills, and Abilities
Lean certification and experience preferred.
Proficient in Microsoft Office (Word, Excel, and PowerPoint)
Ability to apply mathematical techniques, logical, and analytical
thinking to interpret operational/financial data, prepare
capital/operating budgets, assess performance improvement, and
solve a broad range of problems.
Ability to interpret, adapts to, and reacts calmly under stressful
conditions.
Ability to relate cooperatively and constructively with patients,
families, peers, physicians, and other Health System personnel.
Knowledge of purchase through payment process. Starting from supply
chain procurement through accounts payable check issuing and then
posting to the general ledger.
Ability to communicate effectively both verbally and in
writing.
Able to query data from a database through Microsoft Excel pivot
tables, Access or Crystal Reports.
Excellent time management skills.
Able to effectively monitor and develop the abilities of
subordinates.
Able to maintain confidentiality of sensitive information.
Knowledge of outlying data resources in order to analyze business
proposition and referral patterns of physicians.
Ability to pull and manipulate reports readily from various
resources.
Knowledge of TM&E and pay polices.
Ability to work ideas through from idea to implementation and
evaluation.
Strong analytical and problem-solving skills.
Communication skills to include active listening, feedback,
inquiry, and validation.
Ability to think creatively and build consensus around a common
vision.
Possesses emotional intelligence, the use of emotional information
to guide thinking and behavior.
Possesses self-awareness, understanding one's values, belief,
attitudes, and how they affect responses and behaviors.
Always maintains constructive relationships.
Encourages the free flow of ideas within groups encouraging a more
global understanding of topics.
Establishes a collaborative practice through a culture of trust,
respect, and effective communication.
Job : Management
Primary Location : Florida-Miami-Nicklaus Children's Hospital -
Main Hospital Campus
Department : NEURO-SCIENCE CENTER-2100-714750
Job Status
:Full Time
Keywords: Nicklaus Children's Hospital, Miami Lakes , Epilepsy Program Manager / COE (Full Time, Day shift), Executive , Miami, Florida
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